Content Contributor: Wendy Busse-Coleman
As the creator of Hello Happy: Beacons of Positivity, I’ve proudly featured products through the Amazon Associates Program that spark joy, wellness, and convenience in everyday life. I’ve trusted the platform for years—not only as a curator for my readers but as a loyal customer myself.
But today, I need to speak up.
Recently, I encountered a glitch in Amazon’s return system that made resolving a simple order unnecessarily difficult. Despite repeated attempts and multiple contacts with customer support, the issue remained unresolved. What concerned me even more was my conversation with a supervisor named Gelyn, whose tone and approach suggested that I mishandled the return—an assumption that felt not only dismissive but disrespectful. I’ve completed dozens of returns over the years. I know what I’m doing.
I’m sharing this not to complain, but to advocate. If I’m going to continue recommending Amazon through my affiliate role, I need to know the platform stands behind its customers with integrity and support.
To everyone who follows Hello Happy, Beacons of Positivity thank you for your trust. I hope sharing this story inspires greater transparency, accountability, and ultimately, better experiences for all of us.
"We're all learning - and feedback is part of the sparkle."
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